Currently Saugat Traders delivers within the available service area of our courier partner.
You acknowledge that requested delivery dates are non-binding. Estimated delivery time depends on the availability of the product and the destination to which you want the order/product to be shipped.
Delivery may take longer due to:
- Bad weather.
- Political disruptions.
- Other unforeseen circumstances.
- In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates.
- Products that are shipped using the services of our courier partners may arrive within 2-5 working days depending on shipping type.
- Sunday & National Holidays are not included in working days.
It is also possible that saugat courier partners have a holiday between the day you placed your order and the date of delivery. In this case, the delivery may not be made on the estimated date.
The date of delivery you choose is approximate. Your gift may be delivered a day prior or day after.
Before major occasions, we suggest that you place your order at least 5 days in advance.
Our courier service providers do not telephone prior to delivering an order.
We will consider the order executed in the below cases:
- Wrong shipping/delivery address.
- Recipient not available.
- Premises locked.
- Recipient refusing to accept the delivery
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbor.
We will attempt delivery only ONCE and in case the house/delivery location is locked or the recipient refuses to take the delivery, the delivery shall be deemed to have been made.
Any change in address/message shall be attended to if placed prior to two hours before delivery. If due to non-availability of the ordered product, the delivering outlet may without notice, substitute flowers, container or accessories of a similar value, brand and repute.
Delivery delayed due to weather conditions, incorrect delivery address or act of terror shall not become a cause for a refund or replacement under any circumstances.